Quality Policy

MainFix was established to provide restoration and maintenance repairs services focusing on the insurance repair sector and strata mangers.


Quality is a key component of our company philosophy because quality is what creates reputation and repeat business.


MainFix is committed to:

  • Provide customers with a high level of service and communication
  • Ensuring the quality workmanship and materials meets or exceeds client expectation
  • Enhancing staff skillsets through training and consultation
  • Aligning our quality processes with ISO 9001 requirements


All personnel within the company are responsible for the quality of their work. While we endeavour to produce work and offer a service that we can be proud of, we also recognise that we don’t always achieve our own standards.


If we receive a customer complaint, we are committed to investigating the complaint and will do our best to put right all justified complaints.



Matthew Herbert