Quality Policy
MainFix was established to provide restoration and maintenance repairs services focusing on the insurance repair sector and strata mangers.
Quality is a key component of our company philosophy because quality is what creates reputation and repeat business.
MainFix is committed to:
- Provide customers with a high level of service and communication
- Ensuring the quality workmanship and materials meets or exceeds client expectation
- Enhancing staff skillsets through training and consultation
- Aligning our quality processes with ISO 9001 requirements
All personnel within the company are responsible for the quality of their work. While we endeavour to produce work and offer a service that we can be proud of, we also recognise that we don’t always achieve our own standards.
If we receive a customer complaint, we are committed to investigating the complaint and will do our best to put right all justified complaints.
Matthew Herbert
Director